Anyway, shifts in business technology could occasion the rise of new methods, systems and processes when people successfully develop new technology that goes against the grain of long-accepted practice. With the kind of web/digital tech that are in the hands of businesses today, it has become possible for design thinkers, engineers and innovators to pursue a line of thinking that inverts long-accepted business processes.
Go the other way around
A serviceable amount of reverse engineering could be seen at work in the process of inverting certain business processes. The only way such kind of collaborative interaction for business applications could work therefore is to invest it with a convenient usefulness that people would be willing to give a shot. This kind of tech approach is what both business people and consumers experience. Tech that does things the other way around could be experienced in the following examples:
- Click-to-call-me Buttons in Retail Website Pages.
Toll free numbers and vanity numbers in phone systems continue to prove useful and potentially profitable telecom methods for many online retail businesses. Even brick and mortar businesses that supplement their traditional retail methods with online or virtual buying processes use telecom to connect with customers. Click-to-call-me buttons found in retail website pages that web surfing customers hit completely reverse the process by allowing the retailer to initiate the telecom interaction. We all know that in previous years, dialing company numbers to inquire or buy used to be the norm.
- Crowdsourcing Technology.
It used to be the accepted practice for companies engaged in the manufacture and retail of tech products and other retail items to do the ideation, innovation and invention of various items for the retail cycle. All this they did with the view of perhaps enjoying the potential patronage of a wide variety of markets and consumer demography. Design thinkers and industrial designers now have found a new way of bypassing all the uncertainties surrounding “brilliant ideas” for products or service concepts via the tech concept of online crowdsourcing. American company crowdsource.com, for example, enables ideas for products or services from consumers to be considered for manufacturing and engineering feasibility and eventual mass production and marketing. People whose ideas pass muster get paid via percentages. Inventors now have less to worry about how potential consumes might take to new things available in the retail cycle.
- Reverse Bid Process Technology.
Holding bids for business requirements or services used to entail a lot of time-consuming web search for business owners to find the best deals. Online auctions also proceeded in this fashion to make it a painstaking chore even for the most patient of business people. Thanks to serial entrepreneur Henry Zilberman’s unique online bidding tech site yumani.com, the whole process of bidding has been inverted to haste the process. You could now use the site to post whatever requirement your company has and enable various retailers to outdo each other so you could get the best price offer.
Advanced technology enables people to make the most with less time and effort. Sometimes you could take a huge amount of difficulty away from any business process simply by going at it the other way around. Developing the ability to do so could help you and your business to grow faster and become more innovative.