As per Bob Klayman, Founder and CEO Secure Call Management Inc, the major causes behind the rapid collapse of domestic call centers are many. However, among them the most frustrating one is the unproductive workforce which eventually leads to increasing overhead cost making the entire endeavor a deadlock. This long experience marketing professional thinks that while operating in extremely competitive market condition with so many complexities, change of consumers choice and factors, for an enterprise planning to get equipped with a in-house call center, ought to ensure that the telemarketing team is efficient enough for online product marketing, brand building or effectively deal-with customer objections. Due to the deficiency of these special features, a number of American businessmen are practically in poor phase these days.
Importantly, considering all these factors in 1990, Bob Klayman introduced his dream enterprise to the US based businesspersons with Secure Call Management. The project aims helping all business enterprises from gigantic ones to medium size business entrepreneurs in accessing complete range of call center related services and expert telemarketing services to make their business money spinning. Working differently from his rival companies, Bob is the foremost business personality who introduced entirely proprietary concepts, techniques in Telemarketing field and has planned to make use of inland manpower with a view to offer superior class telemarketing services at reasonable price structure. From SCM’s inception he hired top industry experts for his management cell while the junior marketing people are made well skilled in communication, customer handling and marketing customer through its in-house training course.
Notably, the community is considered as one of the heading call center service providing groups and day to day its number of customers is increasing. As stated by Bob Klayman to press people that all his in-house marketing people to agents are supposed to undergo an advanced in-house training session every year that makes them updated on newest mechanisms and marketing ideas. Thus, his team members are expert enough to handle all critical market related issues of his clients. Furthermore, since the entire team is working in collaboration and everyone is having a win-win attitude, this helps attain customer’s confidence and respect.
Bob Klayman is the pioneering personality who has offered mind blowing prices backed by schemes that make your on-line marketing process cost effective, even being consistent and steady. With SCM group, you can enjoy highly efficient outbound telemarketing, inbound marketing, consumer relation management, database organization and management aside from completely custom made call center services. Remarkably, an increasing number of corporate companies to financial institutes or different sales & service providing companies have started hiring SCM’s custom made call center services.
This enables you attain personalized services in brand building, customer communication and many other advantages. The most interesting part is while you choose customized service; if your business call volume is high the Californian community can act as your representative under your company’s name. Mind, you can get all these benefits with fantastic price offers.